To file an appeal with EEOC, perform the following steps:
Step 2. On the EEOC Public Portal home page, select Filing with EEOC.
Step 3. When asked to identify the Type of Employer you believe discriminated against you, select ‘Federal Government agency...’ and select the Next button.
Step 4. An informational page displays with links to help you learn more about EEOC and the hearing and appeal processes. When you are ready, select the Next button.Step 5. The What would you like to do? page displays. Select File a new appeal and select the Next button.
Step 6. An informational page displays with information about filing an appeal. Select the Next button to continue.Step 7. You must have an EEOC Public Portal user account. If you have not used the EEOC Public Portal before, select the Sign-Up Now button to create your user account (refer to EEOC Public Portal User’s Guide Vol 1 – Getting Started for details).
➢ Tip! If you already registered with the EEOC, select the Returning Users button and login.
Step 8. Your personal information is displayed, which will be submitted with the online inquiry. This screen is view-only. Select the Continue button to proceed.➢ Tip! If you need to modify this information, select the link at the top of the page to go to your User Account Information. When you have finished and submitted your changes, you will be returned to inquiry submission process.
Step 9. Next, you will be asked if you want to enter information about your representative (this is optional, but if you are being represented by an attorney or another individual in the EEO process, you should identify your representative here). Select Yes or No and select the Next button to continue.
➢ Tip! If you choose not to enter a legal representative now, you will be able to enter one later, on the My Case page.
Step 10. If you selected Yes, a form will display for you to fill in the representative information. When you are finished, select the Next button to continue.
➢ Tip! EEOC verifies that the representative represents you by sending a verification email to the email address provided by you for your representative. EEOC expects a reply from the representative within 10 days of sending a verification email; if they haven’t received a reply after 10 days, then you will receive an email notifying you that EEOC has been unable to verify the representative.
Step 11. A page displays showing the representative(s) you have entered. Select the Add Another Representative button to add another representative. Select the View/Update Delete button to make changes. When you are finished, select the Next button to continue.
Step 12. Next, you will be asked to provide information about the Agency named in your EEO complaint, the identification number that the agency initially assigned to your complaint (Agency Complaint Number), and other information about your case. First enter the agency name.➢ Tip! Select the magnifying glass to display a list of agencies to choose from. You may remove a selection by selecting on the ‘x’ next to the agency name (an illustration is shown in Step 13).
Step 13. Now, enter the Agency Complaint number and duty station location and select the Next button to continue.
➢ Tip! It is crucial that you enter the correct Agency Complaint Number(s) associated with your complaint. This will allow EEOC to get the right documents from the right recordkeeping agency about the right case. Entering the wrong Agency Complaint Number will delay the processing of your appeal.
➢ Tip! You can find the Agency Complaint Number listed in several documents, most commonly in your formal complaint (some agencies refer to this number as the “Case number”), the decision of an EEOC administrative judge, or the final decision of an agency. Agencies use different formats for their Agency Complaint Numbers.
➢ Tip! You may enter more than one Agency Complaint Number by selecting on the Insert button. as shown in the screenshot below.
Step 14. Next, you will be asked for some general information about your case (i.e. has final action been taken, has a complaint on this matter been filed with the EEOC or another agency, has a civil suit been filed). If you are appealing an agency’s final action based on an EEOC Administrative Judge’s decision (with or without a hearing), you should also provide the EEOC Hearing Number assigned to your hearing. When you are finished, select the Submit Appeal button.
➢ Tip! If you enter an EEOC Hearing Number, it must be the number of an EEOC hearing to proceed with an appeal.
➢ Tip! You can find the EEOC Hearing Number in the decision of the EEOC administrative judge. An example of an EEOC hearing number is 520-2012-00123X.
➢ Tip! You may enter only one hearing number. If you are filing an appeal of more than one hearing, you must file an appeal separately for each hearing.
Step 15. When the request is successfully submitted, you will receive an email titled “Acknowledgment of Appeal Request through the EEOC Public Portal”. The Notice may also be downloaded from the My Cases page for the appeal.In the Portal, a confirmation with your appeal number displays as shown below (Note: the number displayed is for a fictional appeal.)
Be sure to write down the appeal number so that you can reference it when communicating with the EEOC. You may upload documents associated with your appeal by selecting on the Upload button before leaving this page (you may also upload documents later from the My Case page).
Vol 7 – Appealing Federal Agency Decisions to the EEOC
August 8, 2023


