EEOC Public Portal User's Guide
Volume 8: Manage Charge Information
Chapter 4
SUBMIT AND RECEIVE DOCUMENTS

4.0 | CHAPTER 4 INTRO

4.1 | SUBMIT DOCUMENTS TO THE EEOC

When you upload documents in the Portal, they will be available for you and the EEOC to read. Once you have uploaded a document, you can open or save it. An uploaded document cannot be deleted.

A variety of file types may be uploaded, including:

.pdf, .xml, .xls, .xlsx, .doc, .docx, .png, jpg, .jpeg, .tif, .tiff, .gif, .txt, .avi, .asf, .zip, .csv, .mp3, .mp4, .mpeg, .rtf, .asp, .fdf, .dwg, .msg, .sdx1, .xdp, .rpt, .ppt, and .mov.

To upload a document and send it to the EEOC, perform the following steps:

Step 1. On the My Charge page, select the Upload button. Step 2. The Upload Document window displays. Step 3. Select the Type of Document from the drop-down list. Step 4. Select the file to upload by selecting the Attach button. Navigate to the file in the Choose File to Upload window and select OK.

Step 5. Select the Upload button in the Upload Document window. Step 6. The document you uploaded is displayed at the top of the My Documents list (documents are listed by Added On date, in reverse chronological order, with the most recently uploaded documents listed first).

Step 7. If you do not see the document you uploaded in the My Documents list, select the refresh button on your browser.

4.2 | VIEW/DOWNLOAD DOCUMENTS

In the My Documents section of the My Charge page, you will see a list of the documents associated with your case, that you have sent to the EEOC and those that the EEOC has sent to you. You may download a copy of a document to view it at any time. You may also save the document to your computer.

Some documents must be requested from the EEOC before you can view/download them (e.g., the respondent’s position statement).

The information displayed for each document in the My Documents list is shown in Table 1 below.

Table 1 – Document Information Displayed on the Portal

Column Name	Description
Name	The name of the document. Identical to the document’s file name minus the file extension.
Type	The document type (e.g. “Charge of Discrimination”).
Added On	The date the document was uploaded.
Added By	The person who uploaded the document: • “EEOC” if uploaded by the EEOC • “Charging Party” if uploaded by the charging party • “Respondent” if uploaded by the respondent

To download a document, perform the following steps:

Step 1. On the My Charge page, in the My Documents section, locate in the list of documents the one you want to download and select the Name to start downloading it.

Step 2. A pop-up message displays indicating that the download may take a while. Select the OK button to continue with the document download (if you do not want to continue with the download, select the Cancel button).

Note: The message may display differently depending on the browser you’re using.

Step 3. The document will be downloaded. Choose to open it, or save the file to your computer or a shared drive, as shown below: If you choose to save it, you will be asked to select a location on your computer where you want it saved. (You may also rename the document if you choose to save it.)

Be sure to save all documents related to your charge, including Email correspondence.