To request a hearing on your complaint through the EEOC Public Portal, perform the following steps:
Step 2. When asked to identify the Type of Employer you believe discriminated against you, select ‘Federal Government agency...’ and select the Next button.
Step 3. An informational page displays with links to help you learn more about EEOC and the hearing and appeal processes. When you are ready to continue, select the Next button.Step 4. The What would you like to do? page displays. Select Request a Hearing about my formal EEO complaint and select the Next button.
Step 5. You will now be asked some questions to determine if the EEOC can help you. Select the appropriate response or fill in the requested information for each question. When you have completed the questions, select the Next button.
➢ Tip! You may be asked more or fewer questions depending on your answers. The illustration below shows one possible outcome.
Step 6. To submit a Hearing request, you must have a user account. If you have not used the EEOC Public Portal before, select the Sign-Up Now button to create your user account (refer to EEOC Public Portal User’s Guide Vol 1 – Getting Started for details).
➢ Tip! If you already registered with the EEOC, select the Returning Users button and login.
Step 7. Your personal information is displayed, which will be submitted with the online inquiry. This screen is view-only. Select the Continue button to proceed.➢ Tip! If you need to modify this information, select the link at the top of the page to go to your User Account Information. When you have finished and submitted your changes, you will be returned to inquiry submission process.
Step 8. Next, you will be asked if you want to enter information about your legal representative (this is optional, but if you are being represented by an attorney or another individual in the EEO process, you should identify your representative here). Select Yes or No and select the Next button to continue.
➢ Tip! If you choose not to enter a legal representative now, you will be able to enter one later, on the My Case Page.
Step 9. If you selected Yes, a form will display for you to fill in the representative information. When you are finished, select the Next button to continue.
➢ Tip! EEOC verifies that the representative represents you. EEOC expects a reply from the representative within 10 days of sending a verification email; if they haven’t received a reply after 10 days, then you will receive an email notifying you that EEOC has been unable to verify the representative.
Step 10. A page displays showing the representative(s) you have entered. Select the Add Another Representative button to add another representative. Select the View/Update Delete button to make changes. When you are finished, select the Next button to continue.
Step 11. Next you must upload your Notice of Right to Request Hearing document, which you should have received from the agency named in your complaint. Select the Upload button.
When the pop-up window displays, select the document and ‘Request for Hearing’ as the document type, and select the Upload button on the window. The Hearing Document page will then display the file that you uploaded. You must upload the hearing request document before you can submit the hearing request.Step 12. After uploading the document, the screen will appear as shown below. If you made a mistake and uploaded the wrong document, you can replace it with the correct document by selecting the Replace Document button. Otherwise select the Next button to continue.
Step 13. Finally, you will be asked to enter information to identify your complaint. You must enter the Agency number, Agency name, and the EEOC office. When you are finished, select the Submit Request button.
➢ Tip! Select the magnifying glass to display a list of agencies to choose from. You may remove a selection by selecting the ‘x’ next to the agency name.
Step 14. When the request is successfully submitted, you and the Agency will receive an email titled a “Notice of Receipt of Hearing Request”. The Notice may also be downloaded from the My Cases page for the hearing request.In the Portal, a confirmation of your hearing request displays with your hearing number as shown below. (Note: the hearing number displayed is for a fictional hearing.)
Be sure to write down the hearing number so that you can reference it when communicating with the EEOC.Step 15. Select the My Cases button to display the page for your case, or the Home button to return to the Home page.
