Step 2. Select a response, either ‘Yes’, ‘No’, or ‘Undecided’ and select the Save button.
NOTE: Once you have chosen ‘Yes’ or ‘No’ in the EEOC Public Portal, the selection cannot be undone. If you want to change your response, either because it was chosen in error, or because you have changed your mind about mediation, contact the EEOC and they will work with you to determine the appropriate next steps in the process.
Step 3. If you selected ‘Yes’, this message displays in the EEOC Public Portal:
Thank you for agreeing to participate in the EEOC Mediation Program. Please click Review and Sign Documents below to review and sign the Mediation and Confidentiality Agreements.Then you must review and sign the Mediation and Confidentiality agreements (the full text of the agreements can be found in Appendix A). Select the Review & Sign Documents button.
If your Employer also agrees to mediate your charge, we will contact you to schedule the mediation. If your employer does not choose to mediate, EEOC’s enforcement staff will determine how to proceed with an investigation.
We look forward to working with you in bringing this matter to amicable resolution and demonstrating why so many Charging Parties consider the EEOC Mediation Program their partner in workplace solutions.
First the Agreement to Mediate displays. Select the box to “check” it and digitally sign the agreement (the signature will be automatically populated), then select the Next button.
Then the ADR Confidentiality Agreement displays. Select the box to “check” it and digitally sign the agreement (the signature will be automatically populated), then select the Sign Agreements button. If you want to go back to the Mediation Agreement, select the Back button.
You will now be returned to the My Charge page. The signed agreements will be automatically uploaded and appear in the My Documents list. If the Respondent also agrees to mediate, then the EEOC will contact you to schedule the mediation.Step 4. If you selected ‘No’, this message displays in the EEOC Public Portal:
Thank you for your response. EEOC’s staff will determine how to proceed with an investigation.Step 5. If you selected ‘Undecided’, this message displays in the EEOC Public Portal:
Thank you for considering the EEOC Mediation Program. If you would like to discuss this matter with a member of our mediation staff, please contact {ADR Contact Full Name} at (ADR Contact Phone Number) or {ADR Contact Email Address} on or before {Mediation Response Date}.
Last Updated: // Disclaimer
EEOC Public Portal User’s Guide
Vol 4 – Post-Charge Tasks
September 28, 2023
Vol 4 – Post-Charge Tasks
September 28, 2023


