3.2 | UPDATE/DELETE A REPRESENTATIVE

To update the information for or delete a representative, perform the following steps:

Step 1. On the My Case page, select the View/Update button beside the representative’s name in the My Representatives table (shown below). Step 2. When the Representative Information page displays, make any necessary changes and select the Save button.

Step 3. If you need to delete a representative, select the Delete button. When the confirmation prompt displays, select the Yes button to delete.

Step 4. Select the Back button to return to the My Case page.