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ITEM 5.7.1 | E-NOTIFICATION OF DATA ISSUES
5.7.1 E-Notification of Data Issues
CAPSshall provide the user a button that, when clicked, creates a communication to the clerk of court office for review of that case in question.
5.7.1.1
The communication should auto-include the case number in question.
5.7.1.2
The communication should provide an editable text field in which the user can describe the issue.
5.7.1.3
The CAPSshall maintain a record of communications generated and conveyed to the clerk of court for review.5.7.1.4An e-mail generated automatically from within the CAPS is an acceptable solution.
5.7.1.5
Each communication should include:
• the user reporting the issue;
• the case number in question;
• the issue to be reviewed (e.g., a case is pending in error); and
• a date and time stamp memorializing the time of the transmission.
5.7.1.6
Communications should be able to be easily aggregated for periodic transmission (e.g., a flat file).
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