EEOC Public Portal User's Guide
Volume 8: Manage Case Information
Chapter 4
SUBMIT AND RECEIVE DOCUMENTS

4.0 | CHAPTER 4 INTRO

4.1 | SUBMIT DOCUMENTS TO THE EEOC/AGENCY

Before uploading a document, please wait for further instructions from the Administrative Judge. Submissions that do not follow the Judges’ instructions may result in the Administrative Judge not considering the submission.

When you upload documents in the Portal, they will be available for you, the EEOC and the agency to read. Once you have uploaded a document, you can open or save it. An uploaded document cannot be deleted.

A variety of file types may be uploaded, including:

.pdf, .xml, .xls, .xlsx, .doc, .docx, .png, jpg, .jpeg, .tif, .tiff, .gif, .txt, .avi, .asf, .zip, .csv, .mp3, .mp4, .mpeg, .rtf, .asp, .fdf, .dwg, .msg, .sdx1, .xdp, .rpt, .ppt, and .mov.

To upload a document, perform the following steps (for this example, uploading a document for a hearing request is shown but the process for appeals and RFRs is identical):

Step 1. On the My Case page, select the Upload button. Step 2. The Upload Document window displays. Step 3. Select the Type of Document from the drop-down list. Step 4. Select the file to upload by selecting the Attach Document button. Navigate to the file in the Choose File to Upload window and select OK. Step 5. Select the Upload button in the Upload Document window. Step 6. The document you uploaded is displayed at the top of the My Documents list (documents are listed by Added On date, in reverse chronological order, with the most recently uploaded documents listed first).

Step 7. If you do not see the document you uploaded in the My Documents list, select the refresh button on your browser.

4.2 | VIEW/DOWNLOAD DOCUMENTS

In the My Documents section of the My Case page, you will see a list of the documents associated with your case that you have sent to the EEOC and those that the EEOC or the agency has sent to you. You may download a copy of a document to view it at any time. You may also save the document to your computer.

The information displayed for each document in the My Documents list is shown in Table 1 below.

Table 1 – Document Information Displayed on the Portal

Column Name	Description
Name	The name of the document. Identical to the document’s file name minus the file extension.
Type	The document type (e.g. “Complainant Appeal Brief”).
Added On	The date the document was uploaded.

To download a document, perform the following steps:

Step 1. On the My Case page, in the My Documents section, locate in the list of documents the one you want to download and select the Name to start downloading it.

Step 2. A pop-up message displays indicating that the download may take a while. Select the OK button to continue with the document download (if you do not want to continue with the download, select the Cancel button). Note: The message may display differently depending on the browser you’re using. Step 3. The document will be downloaded. Choose to open it, or save the file to your computer or a shared drive, as shown below: If you choose to save it, you will be asked to select a location on your computer where you want it saved. (You may also rename the document if you choose to save it.)

Be sure to save all documents related to your hearing, or appeal, including Email correspondence.